Manhattan Home Design, a furniture business concentrating on mid-century modern and modern pieces, placements itself as a copyright of " budget friendly high-end." The company provides a curated collection of furniture, consisting of iconic recreations and initial designs, intending to bring top notch, trendy items to a broad target market.
Brand Ideology and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to provide useful and trendy furniture that shapes the way individuals live. Polak, a former business lawyer that got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and quality. The firm's catalog includes preferred things like the Mario Bellini Sofa and the Ducaroy Couch, usually made with premium materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed look at Manhattan Home Design Reviews from both the firm's website and independent testimonial platforms reveals a combined photo. The Sitejabber site offers a specifically telling point of view, with an total score of 2.6 out of 5 stars, recommending a pattern of client frustration.
Favorable Responses:
Numerous clients applaud the aesthetic and quality of the furnishings, keeping in mind that pieces usually surpass expectations in terms of product and workmanship.
Some evaluations from the company's website highlight products as "statement-making" and "exactly what I needed to draw the room together."
Older reviews from third-party sites additionally point out favorable experiences with item high quality and timely distribution.
Adverse Comments:
Extra recent testimonials on independent websites like Sitejabber and Houzz paint a much less favorable image, with constant problems concerning service, worth, Manhattan Home Design and misleading marketing.
Common complaints highlighted on Sitejabber and various other systems consist of:
Poor customer service: Clients report a lack of interaction and problem settling issues.
Deceptive techniques: There are mentions of items being detailed as "in stock" when they are not, in addition to a " trickery" method with furnishings high quality and sales.
Delivering and distribution concerns: Lengthy hold-ups, unsatisfied orders, and damaged things upon arrival are regularly cited.
Problem with returns and refunds: Consumers have actually reported considerable challenges in getting refunds or replacements for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background is in the corporate and lawful globe, and she got the firm with the objective of boosting the on the internet furniture purchasing experience. She is also a contributor to the business's blog, where she covers interior decoration trends and pointers. Her leadership is focused on curating classic, top notch pieces and changing the firm's online reputation through a much more customer-centric strategy.